Global Car Rental Terms and Conditions: What You Need to Know
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Car Rental Conditions - Car Hire International
Car rental conditions and terms can differ from country to country, Car Rental supplier to supplier and vehicle to vehicle. Here we list general conditions that you need to know. Always consult the specific Rental Conditions relating to your rental quotation from the company.
To find the rental conditions for your rental: Step 1 - Search online for a quote Step 2 - Select your vehicle Step 3 - Go to rental conditions
The following rental conditions are generally applicable to most countries:
What is included in the rate:
Personal Accident Insurance
Vehicle Theft Insurance
Third Party Insurance (TPI)
Collision Damage Insurance(CDW)
Unlimited Mileage * (Check individual results - many providers only offer limited mileage)
23 to 99 Years. Additional fees for drivers over age 75 may be charged by some companies. Check the terms in individual quotes.
Young Drivers Age: 21 to 22 Years are charged extra per day. Young drivers surcharge is not included in the rental price. It is paid in the local currency at the rental desk.
Drivers must hold a full license for minimum 2 years with no major endorsements.
An International Driver’s License (IDL) is required if the renter’s national driver’s license is not in Roman alphabet (i.e. Arabic, Greek, Russian or Chinese). International driver's license must be accompanied by the original domestic license of the driver. UK license holders must present both the photocard and its paper counterpart at the time of rental.
Additional Driver (No Need to Pre-book)
Charge per additional driver: Not included in rate shown
- Personal accident insurance: Included In Rate - Theft insurance: Included In Rate (with excess payment which differs from vehicle to vehicle) - Third party insurance (TPI): Included In Rate - Collision damage insurance (CDW): Included In Rate (with excess payment which differs from vehicle to vehicle)
You may be held responsible for damage to or loss of tyres, windscreens, glass and undercarriage. Please check with the car rental agent on arrival.
If you purchase the Excess Reimbursement Insurance from a third party, the credit card holder will be required to present his/ her credit card at the rental desk in order for the car rental agent to authorise the deposit.
Special Equipment/ Optional extras may be requested at the time of booking, but they are not included in the rental price. They are paid in the local currency at the rental desk.
Included In Rate
Airport Fee: Included In Rate
(Fuel is not included in the rental price) Pickup Full, Return Full Charge: Includes Sales Tax or VAT.
Unlimited mileage is offered by some providers.
Driver must have one of the following credit cards when collecting vehicle: American Express, MasterCard, Visa
This booking can be paid for by either credit card or debit card. Car rental agents require a credit card in the driver's name to be presented at the rental desk. This is because a deposit is required which is held on the credit card until the vehicle is returned. In some countries you may be required to present two credit cards when renting higher vehicle groups.
Always ensure that the card has sufficient credit available at the time of rental. The amount authorized is generally the insurance excess and the fuel deposit, but it varies depending upon the size of the vehicle, the age of the driver, the car rental agent, rental duration and pick up location.
In the event that you fail to present a valid credit card or lack of sufficient funds available on the credit card, car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
You must produce your voucher on arrival at Rental counter. Failure to give the Rental Agent your voucher, means we can not be held responsible for any additional charges. No refunds will be entertained unless Agent received voucher from Renter. Please note: We are not responsible for overcharges on rentals where the voucher was not presented to the local agent on collection of the vehicle
Conditions of Optional extra
Please note additional extras charges are subject to change without notice.
Cross Border Travel
Differs amongst the car rental agents. Always consult the specific Rental Conditions relating to your rental quotation.
To find the rental conditions for your rental:
Step 1 - Search online for a quote Step 2 - Select your vehicle Step 3 - Go to rental conditions
If Cross Border Travel not mentioned in Rental Conditions, no border crossing will be allowed for the specific vehicle.
Our CarTrawler booking engine searches from over 1600 global car rental suppliers. The vehicle displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make or model of the rental vehicle will be the same as the vehicle selected online.
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